Terms of Service

Terms of Service

Effective Date: October 8, 2025

Welcome to Shape Spokane ("we," "us," "our"). By accessing or using our website (shapespokane.com), you agree to these Terms of Service ("Terms"). If you do not agree, please refrain from using our website.

  1. Use of the Website 1.1. Eligibility: You must be at least 18 years old to use our website. 1.2. Acceptable Use: You agree not to:

  • Use the website for any unlawful purpose.

  • Interfere with the operation of the website or its services.

  • Submit false or misleading information, including health-related data. 1.3. Termination: We reserve the right to terminate or restrict access to the website at our sole discretion, without notice, for any reason, including violation of these Terms.

  1. Medical Information and Services 2.1. Informational Purposes Only: The content on shapespokane.com, including information about cosmetic surgery and related procedures, is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Cosmetic surgery carries risks, and you should consult a board-certified cosmetic surgeon before making decisions. Submitting information (e.g., via forms) does not establish a doctor-patient relationship. 2.2. No Guarantees: Shape Spokane does not guarantee the accuracy, completeness, or suitability of information provided. Reliance on website content is at your own risk. 2.3. Changes to Services: We may modify, suspend, or discontinue services offered on the website at any time without notice.

  2. Intellectual Property All content, trademarks, and logos on shapespokane.com are the property of Shape Spokane or its licensors. You may not use, reproduce, or distribute any content without prior written consent.

  3. Limitation of Liability To the fullest extent permitted by law, Shape Spokane is not liable for any damages resulting from your use of the website or reliance on its content. This includes, but is not limited to, damages related to cosmetic surgery decisions or outcomes.

  4. Governing Law These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles. Any disputes will be resolved in the courts of Spokane County, Washington.

  5. Contact Us For questions about these Terms, contact us at [insert contact email/phone].

Privacy Policy

Privacy Policy

Effective Date: October 8, 2025

Shape Spokane ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including Protected Health Information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

  1. Information We Collect 1.1. Personal Information and PHI: When you contact us, book an appointment, or submit forms, we may collect:

  • Name

  • Email address

  • Phone number

  • Health-related information (e.g., medical history, cosmetic surgery inquiries), which may be considered PHI under HIPAA. 1.2. Usage Data: We collect non-personal information about your website use, such as:

  • IP address

  • Browser type

  • Pages visited

  • Device information

  1. How We Use Your Information We use your information to: 2.1. Respond to inquiries or appointment requests. 2.2. Improve our website and services. 2.3. Send promotional or informational communications (you may opt out at any time). 2.4. Comply with legal obligations, including HIPAA requirements for PHI.

  2. Sharing Your Information 3.1. No Sale or Rent: We do not sell or rent your personal information or PHI. 3.2. Service Providers: We may share information with trusted service providers (e.g., Squarespace, appointment scheduling platforms) who comply with HIPAA as Business Associates under signed Business Associate Agreements (BAAs). 3.3. Legal Obligations: We may disclose information to comply with legal requirements, protect our rights, or respond to lawful requests (e.g., court orders).

  3. Security and HIPAA Compliance We implement industry-standard security measures, including encryption and secure storage, to protect your personal information and PHI, in compliance with HIPAA. Squarespace, our hosting provider, supports these measures through secure infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights 5.1. Under HIPAA and applicable laws, you have the right to:

  • Access, update, or request deletion of your personal information or PHI.

  • Request a copy of your PHI.

  • Request restrictions on how your PHI is used or disclosed.